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Whether you have a question about our features, pricing, or anything else, our team is ready to answer all your questions.
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Include the email on your account and your discipline (FE Civil or FE Mechanical) so the PECivilClick team can look things up right away. We reply within 24 hours on weekdays.
Billing changes don’t need a ticket: update your card, switch plans, or cancel from Settings → Manage Subscription. For quick answers, the FAQ covers pricing, the free trial, and the Pass Guarantee, and the free practice hub is open to everyone.
A few things that speed everything up: screenshots beat descriptions, question IDs (like STAT026) let us find content instantly, and telling us your device and browser helps us reproduce display issues. If your message is about a specific practice exam attempt, mention the date you took it so we can locate the session in your history.
Email support@pecivilclick.com works around the clock and reaches the same engineers who build the platform. The chat bubble on every page answers common questions instantly — pricing, the free trial, the Pass Guarantee — and hands you to a human when needed.
If your message is about content (a question, a figure, a solution step), include the question ID shown in the app. That single detail usually turns a back-and-forth into a one-reply fix. For billing, remember you can change plans or cancel yourself from Settings → Manage Subscription.